Shared inbox triage
Messages to a shared address are sorted, routed to the right person, and tracked until someone answers.
Communication integration
Keep Outlook. RSG connects it.
If your business runs on Microsoft 365, your inbox and calendar are already the source of truth for a lot of customer contact.
RSG connects Outlook mail and calendars to the rest of your stack so nothing depends on someone remembering to forward a message or copy an appointment.
What RSG connects in Outlook
Inbound inquiries, recognized and turned into leads
Outbound follow-up, sent from your own mailbox
Calendar availability and events, for booking without double entry
Email activity, logged to the matching customer record
What that makes possible
Booking against real availability
Customers book into open time on your Outlook calendar, and the event appears where your team already looks.
Drafted replies for review
Routine responses are prepared as drafts in Outlook for a person to approve and send.
Integration availability depends on each platform's API, plan tier, and account permissions, and is verified for your specific accounts during scoping. RSG builds against each platform's published interfaces and does not claim official partnerships with any company listed here. Product names and logos are trademarks of their respective owners.
Already on Outlook? Start there.
On a strategy call we look at how Outlook is set up today, where work is falling between it and your other tools, and what connecting them would involve. You keep the account, the data, and the login.