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Demo SystemsMed Spas & Aesthetic Clinics

RSG Med Spa Growth System

A patient acquisition and follow-up system that helps med spas convert more inquiries, recover missed opportunities, reduce no-shows, and reactivate previous patients.

The operational problem

Inquiries arrive on Instagram, Facebook, and the phone all day. When the front desk is with a patient, those inquiries wait hours for a reply; and most people book with whoever answers first.

Guided tour · step 0 of 11

A Botox inquiry arrives on Instagram, watch the system convert it.

The problem: DMs sit unanswered while staff are with patients, and interested people book elsewhere. Run the scenario to watch one inquiry go from first message to booked consultation.

Aura Aesthetics

Today at Aura Aesthetics

New inquiries

24+6 this week

IG, FB, calls, website

Consultations booked

16+4

Missed calls recovered

9+3

Text-back within 60 seconds

Lead response time

2 min-45 min

Was 47 min before automation

Upcoming consultations

11

No-shows this month

3-5

Reactivation responses

14+14

From lapsed-lead campaign

Lead → consult rate

42%+9 pts

Pipeline · $5,490 open

Interactive demonstration using sample data

New Inquiry

1

Contacted

2

Consultation Booked

2

Consult Completed

1

Treatment Scheduled

1

Follow-up & Retention

1

Live activity

  • Kelly Brandt replied to the reactivation campaign, staff notified.

    11:14 AM

  • 48-hour reminder sent to Dana Whitfield; confirmation received.

    9:22 AM

  • Reactivation campaign 'Lapsed Botox patients' sent to 38 contacts.

    8:05 AM

  • High-intent lead: Jade Coleman asked about lip filler pricing on Facebook.

    Yesterday 10:42 AM

  • Missed call from Rachel Nguyen: text-back sent in 42 seconds.

    Yesterday 2:14 PM

  • Rachel Nguyen booked a Hydrafacial consultation for Thursday 1:00 PM.

    Yesterday 2:26 PM

  • Review request sent to Monica Álvarez after microneedling session 2.

    Yesterday 6:00 PM

  • Follow-up task created: Stephanie Ford unresponsive after 2 attempts.

    Yesterday 5:00 PM

Upcoming schedule

  • Wed

    Jul 15

    Botox consultation: Dana Whitfield

    3:30 PM · Carly, RN

    confirmed

  • Thu

    Jul 16

    Hydrafacial consult: Rachel Nguyen

    1:00 PM · Esthetician Noelle

    pending

  • Thu

    Jul 16

    Microneedling session 3: Monica Álvarez

    4:15 PM · Esthetician Noelle

    confirmed

  • Fri

    Jul 17

    Laser hair removal: Priya Shah (package 1 of 6)

    10:00 AM · Carly, RN

    confirmed

Open tasks · 4

  • Call Stephanie Ford, no reply to filler inquiry after 2 automated follow-ups

    Today

  • Collect missing $50 consult deposit: Rachel Nguyen (Thu 1:00 PM)

    Today

  • Personal follow-up: Tara M. reported long wait time on feedback survey

    Tomorrow

  • Verify intake form completed: Dana Whitfield (Wed 3:30 PM)

    Wed

Demo environment, no real messages, appointments, or payments will be sent.

Interactive demonstration using sample data
Implementation

Turn More Inquiries Into Booked Treatments

Every RSG operating system is configured around the company's existing tools, customer journey, team responsibilities, bottlenecks, and growth priorities.

01

Diagnose the current operation

We map how leads, customers, and admin work actually move through your business today; and where revenue leaks out.

02

Design the operating system

Workflows, sequences, and handoffs designed around your tools, your team, and your customer journey. Nothing generic.

03

Build, integrate, test, and optimize

We implement, connect your existing platforms, test against real scenarios, and tune the system as it runs.

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