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Demo SystemsGyms & Fitness Studios

RSG Gym Conversion System

A lead conversion and member follow-up system that helps gyms turn inquiries into trials, trials into memberships, and members into referral sources.

The operational problem

People inquire about a trial at 10 PM, get a reply the next afternoon, and half never show for the class they booked. Coaches are coaching, nobody's chasing the follow-up that turns trials into memberships.

Guided tour · step 0 of 12

A free boxing class request, including the no-show most gyms lose.

The problem: half the people who book a trial never show, and nobody follows up. Run the scenario to watch a lead inquire, no-show, get recovered, and become a member anyway.

Forge Boxing & Performance

Today at Forge Boxing & Performance

New trial inquiries

31+8 this week

Qualified leads

22

Goal, availability, program fit

Trials booked

17+5

Trial attendance rate

78%+16 pts

Was 54% before reminders

Trial no-shows

4-4

Recovery sequence active

Membership offers sent

12

New memberships

9+3

Trial → member rate

53%+11 pts

Pipeline · $1,394 open

Interactive demonstration using sample data

New Inquiry

1

Qualified

1

Trial Booked

1

Trial Attended

1

Offer Sent

1

Member

1

No-show Recovery

1

Live activity

  • Marcus Reed replied to membership offer, schedule question routed to Coach Dre.

    1 hr ago

  • 1-day trial reminder sent to Tina Okafor, confirmed.

    7:12 AM

  • No-show recovery day-3 message sent to Erica Lam.

    9:00 AM

  • Hot lead: Sam Whitaker rated trial 9/10, waiting on PT availability.

    Yesterday 8:15 PM

  • Devon Price became a member: moved to Member stage.

    Monday

  • Guest-pass referral campaign sent to 45 members past their 60-day milestone.

    Monday 9:00 AM

  • Trial booked: Tina Okafor: S&C, tomorrow 6:00 AM with Coach Bri.

    Sunday

  • Waiver task created for youth boxing trial (Jordan Velez).

    Yesterday

Upcoming schedule

  • Thu

    Jul 16

    S&C trial: Tina Okafor

    6:00 AM · Coach Bri

    confirmed

  • Thu

    Jul 16

    Boxing fundamentals (2 trial spots open)

    6:30 PM · Coach Dre

    confirmed

  • Fri

    Jul 17

    Youth boxing: Jordan Velez first class

    5:00 PM · Coach Elena

    pending

  • Sat

    Jul 18

    Kickboxing: Erica Lam recovery slot held

    10:00 AM · Coach Bri

    no-show risk

Open tasks · 4

  • Coach Dre: call Marcus Reed: hot post-trial lead comparing schedules

    Today

  • Personal call: Erica Lam: day 3 of no-show recovery, no reply yet

    Today

  • Confirm PT slot availability (Tue/Thu 7 AM) for Sam Whitaker offer

    Today

  • Send youth program waiver to Dana Velez before Monday's class

    Fri

Demo environment, no real messages, appointments, or payments will be sent.

Interactive demonstration using sample data
Implementation

Turn More Trials Into Longterm Members

Every RSG operating system is configured around the company's existing tools, customer journey, team responsibilities, bottlenecks, and growth priorities.

01

Diagnose the current operation

We map how leads, customers, and admin work actually move through your business today; and where revenue leaks out.

02

Design the operating system

Workflows, sequences, and handoffs designed around your tools, your team, and your customer journey. Nothing generic.

03

Build, integrate, test, and optimize

We implement, connect your existing platforms, test against real scenarios, and tune the system as it runs.

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